Hi, I'm a UX Design Consultant, helping businesses create transformative, user-focused technology solutions.
A Certified Usability & User Experience Analyst.
About me
I’m a strategic UX leader with over two decades of experience transforming complex systems into intuitive digital experiences, currently working with Tata Consultancy Services as Director User Experience Design. My work spans diverse domains including healthcare, manufacturing, education, enterprise, and e-commerce.
I excel at leading multidisciplinary teams, driving scalable design strategies, and aligning user-centered design with business impact and emerging technologies.
My projects
Snapshot of my work — details limited due to confidentiality, happy to share more personally.
Streamlined Healthcare Coding Experience
Led end-to-end redesign of an AI-driven coding system, enhancing navigation, reducing workflow friction, and delivering a contemporary, intuitive user experience.
Designing an Intuitive Intranet for Rapid Growth
Redesigned a rapidly growing company’s intranet to improve communication, collaboration, and task efficiency. Applied user research and workflow analysis to create an intuitive, engaging, and intelligent platform that boosted employee engagement and information access.
Simplifying Cancer Care User Experience
Redesigned a complex radiology treatment planning system through in-depth research and iterative prototyping, simplifying workflows, modernizing visuals, and enhancing image viewing for greater usability and clinical efficiency.
Procurement On-the-Go
Transformed complex desktop procurement tasks into a streamlined mobile experience, enabling executives to review and approve documents on the go, reducing delays and accelerating procurement cycles.
Visualizing Clinical Outcomes for Better Care
Designed an interactive dashboard enabling researchers to analyze IBD patient cohorts through intuitive visualizations, improving data exploration, insight discovery, and informed clinical decisions that enhanced research efficiency and care outcomes.
My focus areas
Strategic UX Consulting
Clear UX strategy that aligns user needs and business goals.
Human-Centered Product Desig
Products shaped by real user needs and behaviors.
AI-Enhanced Experience Strategy
AI-driven journeys that are smarter and more efficient.
Digital Experience Innovation
Modern, intuitive solutions for complex digital challenges.
Enterprise UX Maturity Enablement
Scalable systems improving enterprise experience quality.
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Get in touch
I’d love to hear from you—let’s talk design, strategy, or collaboration.
Phone
+91-99674-48474
sanjoysmail@gmail.com